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Ofwat appoints independent monitor for South East Water
Ofwat has appointed Grant Thornton, supported by AECOM, as independent monitor of South East Water, overseeing its operational performance, investment programme, financing, customer service and governance. The appointment follows three investigations concluded in July 2026 into supply resilience, customer care and a credit rating downgrade, alongside a £30.5m redress package. The monitor runs for two years initially, paid for by South East Water.
Our readAn outside monitor paid for by the company it watches only works if Ofwat is prepared to act on what the monitor finds, not just commission the reassurance of having one.
Read the announcement at Water Magazine →
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